OmniArc
HOW ORGANIZATIONS BUY RESIDENT EXPERIENCE MANAGEMENT

Pricing Built Around Real Rollout Projects

OmniArc pricing is designed to fit how projects are actually purchased, funded, and delivered.

PER PROJECT

Best for standalone rollout projects

Activate OmniArc per project.

PER PROJECT PRICING

OmniArcOS + Arc Service Layers

The complete foundation and resident experience lifecycle, activated per project.

$.95/address
Per project pricing
FOUNDATION

OmniArcOS

The Foundation For Every Project

Includes
  • Project dashboard
  • Timeline
  • Stakeholder portal
  • Maps
  • Alerts
  • Documents
  • Tickets
  • Reporting
  • Resident Experience scoring
  • Integration Hub
INCLUDED

Arc Service Layers

Complete resident experience management lifecycle.

  • ArcAware
    Resident awareness and communication. Project websites, FAQs, timelines, address lookup, notifications, and project information.
  • ArcAsk
    Resident selections and preferences. Collect cart choices, service preferences, opt-ins, opt-outs, and other project decisions.
  • ArcAnswered
    Resident support and issue resolution. Real-time data powered support across web, chat, SMS, email, and voice with integrated ticketing and escalation management
  • ArcAfter
    Resident feedback and closeout measurement. Surveys, sentiment analysis, satisfaction reporting, and project closeout insights.
OPTIONAL
  • ArcAudit
    Project readiness and data validation. Identify address issues, routing conflicts, and rollout risks before deployment begins.
Enterprise Licenses

Best for organizations managing multiple projects annually.

Enterprise licensing provides OmniArcOS coverage across a defined annual address volume.

This gives organizations a repeatable project intelligence foundation and complete resident experience management across multiple deployments, which provides consistency internally and to the end customer.

Enterprise licensing is ideal for organizations that want to increase market share, reduce end customer expenses as well as pain, and package innovation with their products or services.

TIER 1

250,000 Addresses

Annual enterprise license.

$.74/address
TIER 2

500,000 Addresses

Annual enterprise license.

$.49/address
TIER 3

1 Million+ Addresses

Includes Dedicated Admin Support.

As low as $.19/address
INCLUDED WITH EVERY ENTERPRISE LICENSE
  • Admin Support
  • Custom Branding / Styling / Domains (White-Labeled)
  • Unlimited Projects (within address limits)
  • All future platform updates included at per-address amounts
  • All LLM, SMS, Email, Voice, Storage, Hosting, GPU, and API costs covered and included in the per-address amounts

All enterprise licenses expire 12 months after purchase date unless renewed.

REQUIRED IN RFP / RFQ

Build OmniArc directly into the project requirements.

Municipalities and project owners can require a resident experience platform as part of the procurement process, ensuring visibility, communication, support, and reporting are established before deployment begins.

This allows project owners to require a modern visibility and resident support layer without having to manage disconnected tools after the project starts.

EXAMPLE REQUIREMENT LANGUAGE

“Vendor must provide a project intelligence and resident communication platform capable of address-level project status, stakeholder visibility, resident support, ticket routing, reporting, and post-project sentiment tracking.”

Talk Through the Best Fit

Which Pricing Model Is Right For You?

Some projects are best priced per address. Some organizations need an enterprise license. Some cities may want OmniArc required in the bid process.

If you're unsure, we can help determine the right structure based on project size, address count, stakeholder responsibilities, resident communication requirements, and support expectations.